Sequential ID Field for Jira — Support

We provide support for Sequential ID Field for Jira directly. We're happy to help with installation, configuring per-project numbering (prefix, padding, and enabling projects), understanding how numbers are assigned, and licensing or billing questions.

Contact us: use our contact form or email contact@sr-consulting.fr. We aim to respond within 2 business days.

Contact us

To help us help you faster, please include:

  • Your Atlassian site URL and Support Entitlement Number (SEN),
  • The App version,
  • The project key and its numbering configuration (prefix, padding, enabled), and
  • A clear description of the problem or question.

Sequential ID Field for Jira is egress-free — it sends nothing outside Atlassian and stores only a per-project counter and format settings. See our Privacy Policy for how data is handled.